Legal Notice

The privacy of our site visitors’ personal information is more important to us than anything else. Personal information (delivery/invoice addresses, phone numbers, etc.) transmitted to us via the site contact page will never be shared with other institutions and organizations.

Some information can be stored in your membership account, with your approval, in order to allow you to order quickly and easily, and not to waste your valuable time by having to enter the same information over and over again. This information will only be used to ensure that the news about your orders reaches you in a faster and safer way.

Emira Export strictly keeps personal information private and confidential; undertakes to regard this as a confidentiality obligation and to take all necessary measures and show due diligence to ensure and maintain confidentiality, to prevent all or any part of confidential information from entering the public domain or unauthorized use or disclosure to a third party. Despite taking the necessary information security measures, Emira Export will not be liable if confidential information is damaged or in the hands of third parties as a result of attacks on the Site and the system.

Emira Export can obtain information about users and users’ use of the Site by using a technical communication file (Cookie). Said technical communication files are small text files that a website sends to the user’s browser to be stored in the main memory. A technical communication file facilitates the use of the Internet by storing status and preferences about a website. Technical communication file, how many people use a website; It can be used to obtain statistical information about the purpose, how many times a person visits the website and how long he stays on the website. It also helps to dynamically generate permission marketing messages and content from user pages specially designed for users. The technical communication file is not created to retrieve data or any other personal information from main memory or users’ e-mail address. Most browsers are originally designed to accept a technical communication file; however, users can change their browser settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent.

The information obtained from users who respond to periodic surveys organized by Emira Export within the Site may be used by Emira Export or the organizations it cooperates with, for direct marketing to these users, for statistical analysis or for creating a database.

Basic information on the protection of personal data transferred to Emira Export is given below. Emira Export, Law No. 6698 on the Protection of Personal Data (“KVKK”) m. In order to fulfill the lighting obligation arising from 10, the following explanations are brought to the attention of our customers and third parties who use our website and/or mobile applications. Emira Export reserves the right to update the text of this Statement on the Protection of Personal Data at any time within the framework of the changes that can be made in the current legislation.

1) What is the legal basis for Emira Export’s collection of personal data?

There are regulations in various laws regarding the use of our customers’ personal data. In the first place, the principles of protection of personal data were determined with KVKK. In addition, the Law No. 6563 on the Regulation of Electronic Commerce includes a provision on the protection of personal data. Penal sanctions are envisaged in some cases for the protection of personal data through the provisions of the Turkish Penal Code No. 5237.

On the other hand, it is necessary to collect and use data in order to fulfill our obligations arising from the Law No. 6502 on the Protection of the Consumer and the Regulation on Distance Contracts.

2) Which methods does Emira Export use to collect personal data?

The data provided by our customers who make transactions on the emiraexport.com website or mobile applications are processed by Emira Export in accordance with the consent of our customers and the provisions of the legislation.

Emiraexport.com website, which belongs to Emira Export, is a site that uses cookies. cookie; It is a file consisting mostly of letters and numbers, which allows the device to be detected by being stored in the internet browser or hard disk of the device being used.

emiraexport.com will collect, process, share with third parties and securely store your browsing information, in order to provide better service to its visitors and within the framework of its legal obligation, provided that it is not used outside of the purposes and scope specified in this Statement on the Protection of Personal Data.

emiraexport.com cookies; log files, empty gif files, and/or store information it collects through third-party sources to create a summary of your preferences. emiraexport.com in order to provide you with special promotions, promotions and marketing offers, to improve the content of the website or mobile application according to you and / or to determine your preferences; can monitor your browsing information and/or your usage history on the site.

emiraexport.com may match information collected from you on the site at different times or in different ways, such as information collected online and offline, and use this information together with information from other sources such as third parties.

emiraexport.com uses session cookies and persistent cookies in its mobile application. The session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for a long time. You can remove persistent cookies and reject both session cookies and persistent cookies by following the instructions given in the “help” file of your internet browser or by visiting “www.allaboutcookies.org” or “www.youronlinechoices.eu”. If you refuse persistent cookies or session cookies, you can continue to use the website, mobile application, but you may not be able to access all functions of the website, mobile application or your access may be limited.

3) How Are Website Cookies Used?

Emiraexport.com website, which belongs to Emira Export, is a site that uses cookies. cookie; It is a file consisting mostly of letters and numbers, which allows the device to be detected by being stored in the internet browser or hard disk of the device being used.

emiraexport.com cookies; log files, empty gif files, and/or store information it collects through third-party sources to create a summary of your preferences.

We use two types of cookies throughout our sites, session cookies and persistent cookies. Session cookies are temporary cookies and are only valid until you close your browser. Persistent cookies stay on your hard drive until you delete them or they expire (how long the cookies stay on your device will depend on the “lifetime” of the cookies).

emiraexport.com cookies; It uses it to remember the choices you make and to personalize your use of the website/mobile application. This usage includes cookies that save your password and keep your website/mobile application session open all the time, thus saving you the hassle of entering your password more than once in each visit, and cookies that remember and recognize you on subsequent visits to the website/mobile application.

Emiraexport.com uses it to determine how you use the website/mobile application, including where you connect to the website, what content you view on the website/mobile application, and how you use the website/mobile application, such as the duration of your visit.

emiraexport.com website cookies also; may use “advertising technology” in order to present you with advertisements that it thinks may be of interest to you when you visit the search engines, website, mobile application and/or websites where the website advertises. Advertising technology uses information about your previous visits to the website/mobile application and websites/mobile applications where the website advertises, in order to present you with tailored advertisements. When serving these ads, a unique third-party cookie may be placed in your browser so that the website can recognize you. Emira Export is also owned by Google, Inc. It uses Google Analytics, a web analytics service provided by Google Analytics uses cookies to analyze how users use the website, mobile application and/or mobile site with statistical information/reports. For more information about the use of Google Analytics (including opt-out options), visit: http://www.google.com/intl/en/policies/privacy/#infocollect

The SDK (Software Development Kit) of the relevant application is used instead of cookies in the mobile application.

You can use the possibility of allowing and rejecting cookies using the following methods:

Google Chrome: You can allow or block cookies from the “Cookies” tab by clicking the “lock mark” in the address section of your browser.
Internet Explorer: You can manage cookies as “allow” or “do not allow” by clicking the security tab in the “Tools” section at the top right of your browser.
Mozilla Firefox: Click the “open menu” tab in the upper right corner of your browser. You can manage cookies by clicking the “Options” image and using the “Privacy and Security” button.
Opera: You can manage cookies from the “Cookies” section by selecting “Advanced” in the “Preferences” section of your browser.
Safari: You can manage all your cookies from the “Privacy and Security” section by selecting the “safari” tab from the “Settings” section of your phone.

In addition to the above options; You can visit https://www.allaboutcookies.org, https://www.youronlinechoices.eu/ or use the “Privacy Badger” application to be informed about all cookies and to manage cookies (https://www.eff .org/en/privacybadger). If you refuse persistent cookies or session cookies, you can continue to use the website, mobile application and mobile site, but you may not be able to access or have limited access to all functions of the website, mobile application and mobile site.

4) For what purposes does Emira Export use personal data?
Emira Export will be able to record, store, update, disclose, transfer, classify and process your personal information to third parties in cases and to the extent permitted by the legislation.

Your personal data is used for the following purposes:

• Confirming the identity information of the shopper/shopper via the website/mobile applications,
• Recording the address and other necessary information for communication,
• To communicate with our customers about the conditions, current status and updates of the contracts we have concluded under the relevant articles of the distance sales contract and the Law on the Protection of the Consumer, and to provide the necessary information,
• To arrange all records and documents that will be the basis for the transaction in electronic (internet/mobile etc.) or paper media,
• To fulfill the obligations undertaken in accordance with the contracts we have concluded under the distance sales contract and the relevant articles of the Law on the Protection of the Consumer,
• To provide information to public officials, upon request and in accordance with the legislation, on matters related to public safety,
• To provide our customers with a better shopping experience, to inform our customers about our products that may be of interest to them, “taking into account the interests of our customers”, to convey campaigns,
• To increase customer satisfaction, to get to know our customers who shop from websites and/or mobile applications and to use them in customer environment analysis, to use them in various marketing and advertising activities, and to organize surveys in electronic and/or physical environments through contracted institutions in this context,
• To be able to offer suggestions to our customers by our contracted institutions and solution partners, to inform our customers about our services,
• To be able to evaluate customer complaints and suggestions about our services,
• To fulfill our legal obligations and to use our rights arising from the current legislation.

5) How does Emira Export protect your personal data?

Personal data shared with Emira Export is under the supervision and control of Emira Export. Emira Export, as a data controller, has undertaken the responsibility of establishing the necessary organization and taking and adapting technical measures in order to protect the confidentiality and integrity of the information in accordance with the provisions of the relevant legislation in force. Being aware of our obligation in this regard, penetration tests are carried out periodically in accordance with international and national technical standards on data privacy, and we hereby inform you that we always update our data processing policies.

6) Does Emira Export share your personal data?

Sharing the personal data of our customers with third parties takes place within the framework of the consent of the customers and as a rule, personal data is not transferred to third parties without the consent of our customers.

However, due to and limited to our legal obligations, personal data is shared with courts and other public institutions. In addition, personal data is transferred to contracted third parties in order to provide the services we undertake and to control the quality of the services provided.

Necessary technical and legal measures are taken to prevent violations of rights during data transfer to third parties. However, Emira Export is not responsible for any violations that occur in the risk area of ​​the third party’s responsibility, due to the data protection policies of the third party receiving personal data.

Your personal data is with Emira Export’s shareholders, our direct/indirect domestic/foreign affiliates, program partner institutions and organizations that we cooperate with in order to carry out our activities, domestic/foreign persons and institutions from which we get data storage services in the cloud, and domestic/foreign persons and institutions with which we have an agreement to send commercial electronic messages to our customers. It can be shared with organizations abroad, the Interbank Card Center, the banks we have contracted with, various domestic and international agencies, advertising companies and survey companies, and other domestic/foreign third parties and our relevant business partners within the scope of various marketing activities in order to provide you with better service and ensure customer satisfaction.

7) What are your rights arising from the Law on the Protection of Personal Data?

In accordance with the KVKK, your personal data;

• learning whether it has been processed or not,
• requesting information if processed,
• learning the purpose of processing and whether it is used in accordance with its purpose,
• knowing the third parties to whom it was transferred in the country / abroad,
• to request correction if it is incomplete / incorrectly processed,
• To request deletion / destruction within the framework of the conditions stipulated in Article 7 of the KVKK,
• requesting notification of the transactions made pursuant to subparagraphs (d) and (e) above, to the third parties to whom it has been transferred,
• Objecting to the emergence of Emira Export as a result of being analyzed exclusively by automated systems,
• We would like to remind you that you have the right to demand the compensation of the damage in case you suffer damage due to processing in violation of the KVKK.